Frequently Asked Questions

How much do you charge?

I offer a free initial consultation via phone or Zoom.

Face-to-face, Phone and Video sessions are all charged at the same rate.

Counselling costs £48 per one hour session for individuals, £58 per hour session for couples. I work with couples dealing with infertility, pregnancy anxiety and baby loss, but do not provide relationship counselling.

I offer a concession to counselling students where this is a requirement of your course.

I require 24 hours notice to change or cancel an appointment, or a 50% payment is due. If a session is cancelled or changed with at least 24 hours notice there will be no charge. 

For face-to-face sessions I accept payment by Bank Transfer and Paypal prior to the session or Cash and Credit/Debit Card after the session.

 

For online and telephone sessions, I accept payment by Bank Transfer (BACS) or Paypal prior to the session.  


 

Availability (Opening hours)

Mon:   9:00 AM – 5:30 PM

Tue:     9:00 AM – 7:00 PM

Wed:   9:00 AM – 5:30 PM

Thu:    9:00 AM – 7:00 PM

Fri:    Closed

Sat:   Closed

Sun:  Closed

Where are you?

6 Gleneagle Avenue, 

Mannamead, 

Plymouth

PL3 5HL

 

I'm based less than 2 miles from Plymouth City Centre. Located in a quiet cul-de-sac with free parking and regular bus routes nearby.

 

It’s the last blue house on the right, go down the drive, through the white gate and around the back, there are signs pointing to the clinic entrance. 

What about confidentiality?

I take your confidentiality very seriously and we will discuss this at our first session.

Email / Telephone contact and Social Networking 

Contact by email or telephone in between sessions will be limited to practical arrangements only. 

 

Telephone or email counselling will only be entered into by prior agreement.

I am unable to accept Social Networking friend requests, as this can compromise the confidential and therapeutic nature of the counselling relationship.