Privacy Policy for Anna Batey Counselling

This Privacy Policy document contains the types of information that is collected and recorded by Anna Batey Counselling, accessible from annabateycounselling.co.uk, and how your information is used.

If you have additional questions or require more information about this Privacy Policy, do not hesitate to contact me.

This Privacy Policy applies only to online activities and is valid for visitors to this website with regards to the information that they shared and/or they collect in Anna Batey Counselling. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using this website, you hereby consent to this Privacy Policy and agree to its terms.

Information Collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit this Website.

Like many businesses, information is collected through cookies and similar technologies.

Certain information is automatically collected when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use this Website and other technical information.

This information is primarily needed to maintain the security and operation of this Website, and for internal analytics and reporting purposes. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point you are asked to provide your personal information.

If you contact me directly, I may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send me, and any other information you may choose to provide.

How your information is used

Information collected is used in various ways, including to:

Provide, operate, and maintain this website
Improve, personalize, and expand this website
Understand and analyze how you use this website
Develop new services, features, and functionality
Send you emails

Log Files

Anna Batey Counselling follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.

These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Anna Batey Counselling uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing the web page content based on visitors' browser type and/or other information.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

How to Delete Cookies

Here are the steps for deleting cookies from modern web browsers:

How to delete cookies on Google Chrome (Windows)

Open the menu from the top right (three dots)
Click Settings
Click Privacy and security
Click Clear browsing data
Select either Basic or Advanced
Click Clear data

How to delete cookies on Edge (Windows)

Open the Menu (three dots)
Click Settings
Click Privacy and services
Click Choose what to clear at the Clear browsing data
Make your selection
Click Clear now

How to delete cookies on Mozilla Firefox (Windows)

Click the Menu (three lines)
Click Options
Click Privacy & Security
Go to the Cookies and Site Data section
Click Clear Data

How to delete cookies on Opera (Windows)

Click Settings
Click Advanced
Click Privacy & security
Click Clear browsing data
Click Clear data after selecting either Basic or Advanced

Links

When you click on links on this website, they may direct you away from the site. I am not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Third-Party Platforms

The third-party platforms this website uses are as follows. While I will update this list periodically, changes may occur from time to time in between such updates.

Google Analytics - I use Google Analytics to better understand audience behaviour on this website and to help improve the user experience. Google Analytics Privacy Policy

GDPR Data Protection Rights

I would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. I may charge you a small fee for this service.

The right to rectification – You have the right to request that I correct any information you believe is inaccurate. You also have the right to request that I complete the information you believe is incomplete.

The right to erasure – You have the right to request that I erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that I restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to my processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that I transfer the data that I have collected to another organization, or directly to you, under certain conditions.

If you make a request, I have one month to respond to you. If you would like to exercise any of these rights, please contact me.

Changes To This Privacy Policy

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.